Overview


scmenthusiast is a passionate Atlassian Expert since 2008 with deep knowledge in Atlassian product administration and plugin development. The aim of this documentation is to cover all of relevant information about the Data Security & Privacy Statement of scmenthusiast. to help our customer see clearly what we do and what we really don't with their data.

Data storage terms and data storage location

This section explains where our application will store data from our customers and where (physically) the data will be stored to comply with all local laws.

Data Storage Terms - scmenthusiast Apps in JIRA Cloud

This section contains terms that alter the above general Data Storage Terms in relation to scmenthusiast Apps in JIRA Cloud.

Backups

This section explains our backup and recovery policy for customer data.

Our backup data is securely stored, unauthorized access of backup data is not possible.
We backup at least once a day, and we keep the backups at least for a month.
Please read the documentation of the product for further details

Account removal and data retention

This section explains how a customer can close an account and completely remove their data from our service.

Data portability

This section explains if and how a customer can extract their data from your service.

Application and infrastructure security

This section explains what security measures we've taken in our application and infrastructure.

Security disclosure

This section explains how and under what circumstances we notify our customers about security breaches or vulnerabilities and indicate how a user or security researcher should disclose a vulnerability found in our add-on to us.

Privacy

Data collected during the use of our add-on will not be shared with third parties except if required by law.

Evaluating Customers of Our Apps

By starting an evaluation period, our customers accept the following:

To comply with GDPR regulations, customers can request the removal, rectification or review of their own personal information stored in the support system by sending an email to support@scmenthusiast.atlassian.net or by clicking the Unsubscribe link in the emails received.

Customers of Our Apps

By purchasing a commercial or academic license of, our customers accept the following:

To comply with GDPR regulations, customers can request the removal, rectification or review of their own personal information stored in the support system by sending an email to support@scmenthusiast.atlassian.net or by clicking the Unsubscribe link in the emails received.

Support

Customers with valid maintenance may request support for the scmenthusiast apps published at the Atlassian Marketplace.

The support is provided via the scmenthusiast Service Desk. The support system may contain the following personal information:

The personal information is solely used in the context of resolving support requests.

To comply with GDPR regulations, customers can request the removal, rectification or review of their own personal information stored in the support system by submitting a request.